Business Operations and Transformation

Tailored, scalable outsourcing solutions to optimize your operations and increase efficiencies.

Our operational outsourcing services are designed to enhance efficiency, reduce costs, and allow your business to focus on its core strengths. From managed IT helpdesk services to customer support, change management, and project management, we deliver customized solutions that drive productivity and business growth.

Services We Provide

Business Process Outsourcing (BPO)

Streamlining operations by outsourcing non-core processes to enhance efficiency and reduce costs.

Project Management Outsourcing (PMO)

Delivering expert project management services to ensure your projects are completed on time and within budget.

Change Management

Guiding your organization through transitions with strategies that minimize disruption and maximize adoption.

IT Help Desk Outsourcing

Providing reliable, 24/7 IT support to ensure seamless operations and swift issue resolution.

Customer & Partner Support Outsourcing

Delivering exceptional support services that enhance customer and partner satisfaction.

Empower your business with our operational outsourcing services, designed to optimize efficiency, reduce costs, and free you to focus on what you do best. Let us handle the complexities while you drive growth and innovation.

Featured Case Studies

M365 Powered HR Process Automation – QuoteWizard

Affirma enhanced QuoteWizard's onboarding and offboarding with automated solutions including Azure Automation, Power Platform, Teams, and SharePoint Online.…
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Prism Worldwide – WordPress Website

Affirma partnered with Prism Worldwide to enhance their WordPress website with new graphics, updated messaging, SEO, and UX design.…
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M365 Migration – City of Seattle

The city of Seattle needed a new secure, agile and 21st century platform to replace their legacy intranet. The new intranet needed to be more efficient, adaptable and allow for…
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Ready to learn more about our outsourcing offerings?

Other Areas of Focus